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Self-service shopping

The goods that are available for sale can be purchased with immediate delivery. Dear customers, you can follow the process to self-purchase the goods you need!

Customized products: please contact customer service, and customer service will help you solve it in the first time.

About Express Delivery

Our store defaults to sending by Yunda or Yto Express. If you need to send by other courier services, please contact our customer service when placing your order or make a note when placing your order!

If you have special requirements for the product, please contact our customer service or leave a message with a note!

关于签收

When you receive the parcel of goods, please open it in person to check if the goods are correct and the quantity is correct. If there are any problems, please contact the customer service immediately!

If you have any questions, please contact us within three days after signing to verify and handle the problem. We will not handle it after the expiration date. Thank you for your cooperation!

About after-sales service

The seller will bear the shipping costs for the return of goods due to quality issues, while the buyer is responsible for the shipping costs for returns due to non-quality issues.

The following 5 conditions do not belong to quality problems of jewelry:

1. Due to the oxidation effect of air, skin oils, and sweat on silver jewelry, long-term exposure may result in discoloration and blackening.

It is recommended to regularly clean and maintain your jewelry, and try to store it in a sealed container when not wearing it. Avoid wearing it when sweating or bathing!

2. Since silver needles are relatively soft and prone to bending and deformation, they can be easily straightened by hand, which does not affect normal wearing!

3. Wooden, resin, pearl, agate, shell materials may have slight scratches during manual processing, which does not affect normal wearing!

4. All jewelry products of our factory are processed with anti-allergy technology. Due to the different physical constitutions of each individual, it is unavoidable for a small number of people with metal allergies to experience discomfort!

5. All products sold by our factory are photographed with actual items. Due to differences in mobile phones and computer screens and the reasons for shooting light, there may be color differences. Please refer to the actual color of the item for accuracy!