factory direct sales natural marine snow shell white shell crafts raw materials aquarium fish tank landscaping accessories wholesale by jin

Self-shot, copyright infringement will be pursued.

1. About After-sales Service

1. Regarding after-sales issues, please verify the quantity and quality of the goods within 3 days of receiving them. If there are any problems, please promptly inform the after-sales customer service for processing.

2. Subjective dissatisfaction, for the reason of different imaginations, we will not provide exchanges or returns.

3. We do not support using a magnifying glass to look at beautiful women or using a microscope to look at goods. If you are a perfectionist or a buyer with a special counter syndrome, please avoid this store. We suggest that you go to a physical store to make your selection and purchase. Thank you.

4. We cherish every review very much. If you have any objections or dissatisfaction with the products you receive, please communicate with our store before leaving a review. We will actively and patiently solve the problem for you. We will never cooperate with anyone who leaves random negative reviews.

Section Two: About the Photos
All the images of the shop are taken from the actual products. Due to differences in lighting and monitors, there may be some color differences. Buyers who cannot accept color differences should be cautious when purchasing to avoid transaction disputes. Such issues will not be used as the basis for negative or complaint reviews. If such issues are given negative or complaint reviews, we will appeal to Taobao. Please understand.
Section Three: Transportation

1. We usually have stock on hand and will ship within 1-3 days after the order is placed. For goods that are out of stock and need to be pre-ordered, the general lead time is about one week. The transportation method is usually either express delivery or logistics, and it will be selected according to the actual situation (such as delivery points, product size, weight, and other standards), with a targeted approach. We cannot specify the logistics, and it will be arranged by us. Note: You need to pick up the goods yourself for logistics.

2. In remote areas, such as rural counties and towns, courier services and EMS do not deliver to the door, and you need to pick up the parcel yourself. In urban areas, delivery varies depending on the quality and service of different regions' courier services. There may be cases where the parcel is only delivered to the lobby, and there is no guarantee that it will be delivered to the upstairs. Please be aware of this. Generally, goods in Jiangsu, Zhejiang, and Shanghai will arrive within 1-3 days, and goods in other regions will arrive within 3-7 days.

Remote areas default to E-Mail Express logistics, with a delivery time of about 7-10 days.

This is the normal delivery efficiency of courier and logistics companies. Due to the fact that the transportation operations are carried out by third parties and there are multiple stages in the transportation process, it is difficult for us to precisely control them, so we cannot guarantee a specific arrival time. Please understand.